Everything modern
marina management needs
ITN Marina Management combines all necessary features in one system – without expensive add-on modules or external tools.
The most important features at a glance
Every feature is field-tested – developed with and for real harbour masters.
Berth Management
Complete management of all berths with real-time occupancy, dimensions, prices and individual status.
- Dock and berth types
- Free / Occupied / Reserved / Maintenance
- Dimensions and draught filter
- Multi-harbour management
Reservation Calendar
Interactive FullCalendar-based occupancy plan – daily, weekly and monthly, adjustable by drag & drop.
- Interactive calendar (FullCalendar)
- Drag & Drop reservations
- iCal export for external calendars
- Multilingual (13 languages)
Online Booking Portal
The customer app enables boaters to independently book, pay and manage their berths.
- Responsive, PWA-ready
- Online payment integrated
- Automatic email confirmations
- Booking history for customers
Invoicing (compliant)
Fully compliant invoicing with automatic numbering, PDF generation and archiving.
- Compliant invoices
- Quotes & reminders
- SEPA direct debit, transfer
- Annual accounts & reports
Online Payment
Seamless integration of the most important payment methods – boaters pay directly in the customer app.
- iDEAL (for NL customers)
- Stripe credit card
- PayPal
- Wero (European instant payment)
Customer Management (CRM)
Complete customer and boat data, contract history, loyalty discounts and communication history.
- Customer and boat data
- Contract history
- Loyalty discounts
- Contact history
Crane & Winter Storage
Complete management of crane appointments (launching, hauling out, mast stepping) and winter storage bookings.
- Crane appointment planning
- Launching / Haul-out
- Mast up / down
- Winter storage spaces
Camping Module
Manage camping pitches, motorhome spaces and rental units with online booking and automatic conflict detection.
- Pitches & rental units
- Online booking & conflict check
- Night and seasonal rates
- Occupancy calendar
Boat Charter
Rent out your charter fleet online: boat profiles with photos and equipment, availability and price checks, online booking requests and an occupancy calendar.
- Boat profiles & equipment
- Availability & price calculation
- Online booking requests
- Reviews & charter contract (PDF)
Reports & Analytics
Clear reports on occupancy, revenue development, overdue invoices and harbour statistics – with an extended KPI dashboard.
- Monthly reservation overview with trends
- Origin statistics (guest nationality)
- Revenue by berth type (visitor/seasonal/permanent)
- Top 10 customers & KPI dashboard
Flexible Pricing Model
Harbour operators choose their pricing model: fixed price, per square metre or per running metre. Prices are automatically calculated using boat dimensions and displayed transparently.
- Fixed price / per sqm / per running metre
- Automatic calculation with boat dimensions
- Transparent pricing at booking
- Boat dimensions on invoice items
Electricity Meter Management
Digital recording of all electricity meters in the harbour with readings, consumption calculation and automatic billing per berth.
- Create meters & assign to berths
- Document readings
- Automatic consumption calculation
- Consumption billing to customers
Document Management
Upload and manage contracts, ID copies, insurance certificates and SEPA mandates per customer – with expiry date tracking.
- Contracts, IDs, insurance
- SEPA mandate management
- Expiry date with visual warning
- Various document types
Multilingual
The entire system and the customer app are fully multilingual: German, English, Dutch, French, Spanish, Polish, Danish, Norwegian, Swedish, Italian, Hungarian, Greek and Croatian.
- 13 languages, fully
- Language selection per user
- Translated emails & PDFs
- Easily extendable
Electricity, water & access
Power pedestals, water points and access control are connected regardless of manufacturer. Guests scan the QR code on the pedestal and release the supply themselves – the booked quota switches off again automatically.
- Self-service via QR code
- Quota in kWh, litres or euros
- Prepaid balance or billing by invoice
- NFC cards, PINs and access rules per door
Recurring invoices
Annual berth holders, long-term contracts and subscriptions bill themselves: the invoice is created on the due date and, if you wish, goes out by email immediately – with the berth contract from the customer file attached.
- Intervals from daily to annually
- Automatic sending switchable per contract
- Send selected customer documents along
- Price adjustment across all contracts
Channel calendar (Airbnb, Booking.com)
Rental units and charter boats stay in sync with the booking portals: your occupancy goes out as a calendar, the portals' bookings come in and block those periods.
- iCal address per unit
- Import Airbnb and Booking.com calendars
- Automatic sync in both directions
- Periods only – no prices, no guest data
Messages & ordering service
Boaters write to the harbour office straight from the app – and order bread rolls, a newspaper or a gas bottle at the same time. Everything comes together in one place in the back office.
- Chat between guest and harbour office
- Orders with your own range and cut-off time
- Optional WhatsApp button
- Email notification for new messages
Details that make the difference
GDPR-compliant
Clear privacy notices, no tracking cookies and no third-party trackers
Automatic emails
Booking confirmations, reminders and notifications sent automatically
Print templates
Professional print templates for all documents
Import / Export
CSV import for existing data, export for accounting and reports
Multi-site capable
Manage multiple harbours / locations in one system
Central Customer App
Multi-marina portal: customers select their harbour on an interactive map and book centrally – multilingual and responsive
Cloud hosting in Germany
Your data on our servers in Germany – GDPR-compliant and secure
Modern Navigation (Dual Layout)
Horizontal top bar with context sidebar or classic menu – switchable in settings
Credit Notes & Cancellations
Compliant credit notes referencing the original invoice, documented cancellation reasons and separate numbering
Help assistant
Answers your team's usage questions from the built-in knowledge base – on your own server, without external AI
Accountant package
One click, one ZIP: every document as a PDF, plus document list and VAT breakdown as CSV – ready to hand over
Crane time slots
Times, intervals and weekdays for crane bookings freely configurable – with protection against double booking
Airbnb and Booking.com are trademarks of their respective companies. The connection uses the open iCal format; there is no partnership, certification or cooperation.
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